Agentic Customer Journey Automation.
Engage Every Customer. Automate Each Workflow.
Zigment adds an Agentic AI layer across the existing marketing stack, turning every message, click and call into an instant, sentiment-aware action, driving a measurable revenue lift.
Zigment, trusted by some of the best companies
Agentic AI workflows based on
mood, intent, and urgency.
mood, intent, and urgency.
Autonomous AI Agents
Human-like agents that qualify, nurture and sell—on any channel, 24×7
Workflow Automation
Drag-and-drop journeys that react to any CRM update, ad click or uploaded list
Conversation Graph™
Every click, message, intent and decision in a single timeline—query with prompt
Omnichannel AI Agents
Zigment’s autonomous conversational agents reply in < 5 seconds across web-chat, WhatsApp, SMS, e-mail, voice, Instagram/Facebook DMs, and any future channel you OAuth.
This continuous, hyper-personalized approach ensures conversions, deepen relationships, and sustainable growth.
Zigment’s autonomous conversational agents reply in < 5 seconds across web-chat, WhatsApp, SMS, e-mail, voice, Instagram/Facebook DMs, and any future channel you OAuth.
This continuous, hyper-personalized approach ensures conversions, deepen relationships, and sustainable growth.
Empathic Engagement
No predefined templates
Multilingual
Goal Oriented
Workflow Orchestration
Turn scattered touchpoints into one seamless journey.
Natural Language Workflow Builder
Build workflows with a drag-and-drop interface, no coding required.
Branch by Intent or Mood
Route “hesitant” leads to nurturing; “ready” leads to payment link.
Cross-Channel Actions
E‑mail ➜ Social ➜ WhatsApp ➜ SMS ➜ Voice—all in one flow
Enterprise-Ready AI
Secure
Ensuring that your proprietary data isn’t shared on public domains. And only the permitted data is shared with the users and nothing more.
Conversation Graph™
Zigment's proprietary Conversation-First data layer merges qualitative + quantitative data. Clicks, chats, mood and intent—stored in one query-ready timeline.
Outcomes That Matter
Zigment delivers real value in the most critical metrics that matter
1200%
ROI on average across all deployments
200k+
Human-hours saved in the past 3 months
28%
Better conversion across qualification, calls and sales
One Platform for the Entire Journey
Use Zigment for every use case - conversion, onboarding, retention or support.
Acquire & Qualify
Engage 100% of inbound leads from web, whatsapp, social, SMS in seconds.
Nurture & Convert
Revive dormant or stalled leads with context-aware, cross-channel journeys.
Outbound & Engage
Upload a CSV or connect Salesforce—AI agents run multi-touch e-mail, SMS and WhatsApp sequences.
Onboard & Retain
24/7 concierge answers questions, upsells and collects feedback on any channel.
Customer Success Stories
Real world use cases that demonstrate the true power of agentic AI powered customer journeys.
“We are seeing almost 40% uplift in our onboarding conversions. And this is happening with almost 70% lesser human effort” - Srini
With engagement across 10+ languages, Zigment improved the marketing conversion by 38% and lead qualification by almost 90%.
Godrej Properties has deployed Zigment for its lead campaigns, outbound and print media. Zigment delivers a rich brand experience.
Zigment automates the volunteer engagement and donation process for Give.org. Zigment is deployed on SMS and social media.
Deployed as a ticketing agent and a full service concierge for the event attendees, Zigment has already provided an 8x ROI
The Platform
Drag-and-drop journeys that react to any CRM update, ad click, outbound list or even sentiment—no code.
Zigment fits right into your stack
Zigment is built with ecosystem integration in mind. Our platform is integrated with all the major software and platforms.
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Turn every conversation into a revenue-driving journey
From a quick DM to a week-long nurture thread, Zigment drives every conversation forward on autopilot.
From Clicks to Conversations, From Structured to Sentient
Clicks, views and CRM fields don't tell you why a prospect buys—or why they ghost you. Legacy CDPs cannot store or query fuzzy constructs like "mildly frustrated. Zigment can.
The Agentic Era is Here.
Agent is the workflow. Conversation is the data.
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